Delivery and Installation

Cairo and Giza

Free delivery and installation

Orders are delivered within 10 working days from the order confirmation date.

Other Locations and Fees

Alexandria: EGP 3,000

Ain Sokhna / Port Said / Ismailia / Suez: EGP 3,000

North Coast: EGP 3,500

Hurghada: EGP 6,500

Sharm El Sheikh / Dahab: EGP 8,000

Delivery Timeframes

Cairo and Giza: within 10 working days

Upper Egypt: within 15 working days

Coastal cities: within 20 working days

Refund & Return Policy

At Beit Aziz, every piece is custom-made with care and attention to detail. Since our furniture is manufactured specifically upon each customer’s order, we follow a transparent and fair policy regarding refunds and returns.

Order Cancellation
48 hours of payment without any fees.

Refunds
manufacturing defect that cannot be repaired.
7 days of delivery.
14 working days to be completed.

Returns & Exchanges
made-to-order and customized, returns and exchanges are not applicable unless there is a confirmed defect in the product.

Repairs & Adjustments

repair or replacement of the defective part at no additional cost.

Privacy Policy

At Beit Aziz, accessible from https://beit-aziz.com, the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of information that are collected and recorded by Beit Aziz and how we use it.

If you have any questions or require more information about our Privacy Policy, please feel free to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information they share and/or collect in Beit Aziz. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you may be asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request such information.


  • name, email address, phone number, order details, and any attachments you send.

  • contact information including your name, company name, address, email, and phone number.

How We Use Your Information

We use the collected information in various ways, including to:

Log Files

Beit Aziz follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. This data is not linked to any personally identifiable information and is used for analyzing trends, administering the site, and improving user experience.

Cookies and Web Beacons

Like many websites, Beit Aziz uses “cookies.” These cookies store visitor preferences and the pages accessed on the website. This information helps us customize your experience and provide better content and offers.

For more details on cookies, you may consult “What Are Cookies” by Cookie Consent.

Advertising Partners

Some advertisers on our website may use cookies and web beacons. Our main advertising partner is Google, which uses cookies to deliver relevant ads.

For more information: Google Privacy Policy.

Third-Party Privacy Policies

Beit Aziz’s Privacy Policy does not apply to other advertisers or websites. We recommend consulting the respective Privacy Policies of third-party services for more details.

You can choose to disable cookies through your individual browser settings. For more detailed information, please check your browser’s website.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following rights:

If you make a request, we will respond within one month. To exercise these rights, please contact us.

CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California resident, you have the right to request:

If you submit a request, we will respond within one month. To exercise these rights, please contact us.

Children’s Privacy

Protecting children’s privacy online is important to us. Beit Aziz does not knowingly collect any personal information from children under 13. If you believe your child has provided such data on our website, please contact us immediately and we will remove it from our records.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:

info@beit-aziz.com

+20 109 243 3905